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Cancellations and changes policy – 2022-2023

Normal season 

Up to 14 days before your arrival – no charge

Up to 7 days before arrival – 100 NIS

In 7 days upon arrival – 50% of the total transaction

On the same day or non-arrival – 100% of the total transaction

Corona procedure – closure / isolation Cancellation without charge upon presentation of a certificate

Change existing order to a new date –

Up to 14 days before your arrival – no charge

Up to 7 days before your arrival – 100 NIS

From 7 days to two days before arrival – 25% of the total transaction

Change of date is only possible once

Peak season – July / August and Israeli holidays 

Up to 21 days before your arrival –  no charge

Up to 14 days before your arrival – 25% of the booking value

Up to 7 days before arrival – 50% of the total order

In 7 days upon arrival – 75% of the total transaction

On the same day or non-arrival – 100% of the total transaction

Corona procedure – closure / isolation Cancellation without charge upon presentation of a certificate

Change existing order to a new date –

Up to 21 days before your arrival – 100 NIS

Up to 14 days before your arrival – 200 NIS

Up to 7 days before your arrival – 300 NIS

It is not possible to postpone a new date during the 7 days before arrival.

Change of date is only possible once